Apprentice Team Support Officer – Future Generations Commissioner for Wales

Company:                               Future Generations Commisioner for Wales
Apprenticeship Role:          Apprentice Team Support Officer
Location:                                Cardiff

About the Organisation

Changing culture in the public sector, improving the social, economic, environmental and cultural well- being of Wales and protecting the interests of Future Generations, all fall within the remit of the Well-being of Future Generations Act. The Future Generations Commissioner and her team are tasked with helping to make this happen.

Job Description

Working with the Office Manager the Team Support Officer will be responsible for providing
reliable and efficient general office support to the Office of the Future Generations Commissioner for Wales, to enable all functions to run effectively and efficiently at all times.

Is this you?

As the Team Support Apprentice in our office you will be someone with a very personable and helpful approach as the first point of contact for the organisation on the telephone and in the office and the go to person for colleagues internally.

You’ll love being organised and methodical in your work arranging meetings, booking venues, notifying visitors, organising catering, collating and disseminating papers, attending meetings and taking notes.

You can either speak Welsh with ease already or you’ll be happy to improve your existing Welsh language skills with support and encouragement, so that you can hold initial conversations with people on the telephone, in person, and in brief e mails or through our social media channels.

You’ll understand how important it is for us to be super connected with others in the Public Sector and you’ll be someone who is naturally creative, good with technology and likes being super engaged on social media platforms.

You’ll be someone who will share our values in relation to improving the social, economic, environmental and cultural well- being of Wales and learn with us as we walk the talk.

We are an organisation which likes to think differently, to question and to try new ways of doing things, encouraging creativity and new ideas. So we are looking for someone who enjoys helping others with their work, someone who likes to continually improve their performance and knowledge, and can work flexibly in response to the needs of others.

Your purpose

Your main purpose is to support the whole staff team in their work. This could range from administration tasks such as booking meetings, photocopying and filing, supporting events, providing basic IT assistance, house-keeping and reception duties, promoting the work of the office and engaging in on line and off line communications.

Your skills, knowledge, and experience:

You’ll have at least 4 GCSEs at grades A to C (English and Maths preferred) or equivalent.

You’ll be someone with good written and verbal communication skills, who also understands and enjoys participating in digital media communications.

You’ll have a positive attitude to supporting others, be good at talking to people and participating in team activities.

You’ll be able to demonstrate an understanding of the values of our office and sustainable development.

You’ll be able to demonstrate good ICT skills and organisational skills.

You can either speak Welsh with ease already or you’ll be happy to improve your existing Welsh language skills with support and encouragement, so that you can hold initial conversations with people on the telephone, in person, and in brief e mails or through our social media channels.

Framework

Whilst working for Future Generations Commissioner for Wales you will be completing a 15-month Higher Level (4) Apprenticeship in Advertising and Marketing Communications.

This gives 15 months of employment experience and it also gives someone a chance to experience the world of Future Generations Commissioner for Wales whilst achieving a Level 4 qualification. It is not aimed at Graduates.

Wage

The exact salary for this role is £16,120 per annum.

For more information on the minimum wage, visit www.gov.uk/national-minimum-wage-rates

How to Apply

Click here to complete the application form.

If you have questions about the apprenticeship programme, please check the FAQs.

Closing Date

1200 Wednesday the 7th August, 2019